Support
Returns & exchanges
Blind boxes are a game of chance, but fit and quality are not. Here's what we'll always make right.
Size exchanges
Within 14 days of delivery we'll exchange any piece for a different size, unworn and unwashed with tags attached. One free exchange per order in Singapore.
Faulty pieces
Any manufacturing fault is replaced or fully refunded within 30 days. Send a photo and your order reference and we'll handle the rest.
Rarity outcomes
The rarity you pull cannot be exchanged, refunded or swapped. That uncertainty is the product.
How to start
Email your order reference and reason to support@vyredrops.shop, or use the contact form. We'll reply with a prepaid label within 1 business day.
Last updated August 2026
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